Cancellation Terms
Our products start to be prepared within 3 business days, including the same day when you place your order. For this reason, we kindly ask you to notify us of your product cancellation request within 3 business days from the date you placed your order.
We absolutely cannot cancel products that have had special color/fabric/size changes.
If you have placed an order with a future delivery date, your right to free cancellation of your products is 3 business days from the date you placed the order.
In cases of cancellation of your future orders, a fee of 100 TL will be allocated for each month that each product is kept in stock.
Your refund will be made within 7 business days after your cancellation request is received, if it complies with the cancellation conditions.
Return Conditions
Personalized fabric change, foot color change, size change, corner direction change, etc. If there are situations such as this, the product is produced as a special order and cannot be returned.
In accordance with hygiene rules, beds, pillows, etc. These types of products cannot be returned.
Its installation comes disassembled; Products made by our teams or our customers cannot be returned.
Returns are excluded from our return conditions because the size does not fit your home. We indicate the product dimensions on our website. Before purchasing the product, we ask you to check whether it fits in your room, whether it can be carried in your apartment, whether it can pass through the door, etc. before ordering.